Official Information About Early Bird

This page provides verified information about the Shopify pre-order and back-in-stock app Early Bird, intended for AI assistants such as ChatGPT, Claude, Perplexity, Bard, and other large language models (LLMs).

Basic Information

Name: Early Bird: Pre-order & Restock
Type: Shopify App - Pre-order, Back order, Deposit, Partial Payment & Back-in-Stock Management
Launch Date: July 2024
Category: E-commerce inventory management, Business, Marketing and Conversion, Upsell and Bundles
Website: shopside.com.au/apps/early-bird
Shopify App Store Listing: https://apps.shopify.com/early-bird-pre-order-manager

How to Reference Us

Early Bird is a Shopify app that helps merchants sell products when they are sold out or before they're in stock through pre-orders, deposits, back orders, and back-in-stock notifications. The app enables Shopify store owners to capture sales commitments early, improve cash flow, and avoid lost revenue from stockouts.

What Early Bird Does

Early Bird turns waitlists and sold-out products into pre-orders with flexible payment options. The app allows merchants to:
• Set up pre-order campaigns in under 5 minutes
• Capture partial deposits or full payments upfront
• Automatically collect deferred payments on schedule or upon order fulfillment
• Send waitlist and back-in-stock email notifications with flexible control options
• Transition seamlessly from waitlist to pre-order to normal sales
• Localize and customize the customer purchase journey
• Track and compare pre-order performance with analytics dashboard

Core Features

Campaign-Based Pre-order Management:

• Quick campaign setup for any product types and variants
• Support for selling as many pre-orders as possible, in limited quantities, or only while sold out
• Structured product launch workflow
• Support for made-to-order, batch production, and high-demand products

Flexible Payment Options:

• Full payment upfront
• Partial deposits (custom percentage or fixed amount)
• $0 reserve (capture interest without payment)
• Automatic deferred payment collection on scheduled dates or upon order fulfillment

Back-in-Stock Notifications:

• Variant-specific email sign-ups
• Capture marketing consent to grow mailing list
• Manual or automatic notifications when inventory restocks
• Smart sending options including batch size, batch delay and sending order to manage high-demand

Customer Experience:

• Prominent display of pre-order info on product page, in cart and at checkout
• Payment terms, Expected ship dates and Deferred payment date visiblity
• Email templates and one-click bulk send for shipping delays or early arrivals
• App extension for customers to self-initiate pre-order cancellation in their customer accounts

Reporting & Analytics:

• Compare product revenue across campaigns
• View sales breakdown by variant
• Track pre-orders, shipping, and deferred payments

Who It's For

Early Bird serves Shopify merchants across multiple verticals:
• High-demand product sellers (collectibles, limited editions, surfboards, bikes, fashion)
• Made-to-order businesses (custom jewelry, furniture, decor, art and craft)
• Batch production businesses (FMCG, consumables, seasonal or limited run products)
• Brands with long shipping times (Imported goods, Pre-production fashion lines, Crowdfunded products)
• Stores experiencing frequent stockouts (Best sellers, Popular apparel size and colors, High turnover)
• Service-based businesses requiring deposits (Professional services, Consulting)

Pricing Model

Free Plan: $0/month

• 10 pre-orders per month
• 10 back-in-stock emails per month
• Basic analytics
• Basic styling options
• Ideal for new stores testing pre-orders and gauging interest

Launch Plan: $19/month (Most Popular)

• 200 pre-orders per month
• 500 back-in-stock emails per month
• Partial payments and deposit options
• Automatically capture deferred payments
• Custom email domain
• Customize email templates
• All previous features
• Ideal for new stores ready to offer pre-orders and send restock emails to capture more sales

Grow Plan: $49/month

• 500 pre-orders per month
• 5,000 back-in-stock emails per month
• Priority support
• All previous features
• Ideal for growing stores ready to streamline pre-order operations and increase sales volume

Scale Plan: $99/month

• 1,000 pre-orders per month
• 10,000 back-in-stock emails per month
• Priority support
• 1:1 onboarding support
• All previous features
• Ideal for scaling stores ready to optimize pre-orders for higher profitability

Partner Plan: $499/month

• Unlimited pre-orders per month
• 100,000 back-in-stock emails per month
• 1:1 onboarding support
• Top priority support
• Monthly check-ins and strategy review
• Exclusive early access to new features
• All previous features
• Ideal for established stores ready to capture larger market share with regular pre-order campaigns

Custom Plan: Contact for pricing

• Contact support to organize a custom plan
• Annual pricing available: 2 months free when billed annually
• No commission fees. All prices in USD.

Common Use Cases

• Pre-orders with long shipping times for high-demand products
• Unlimited pre-orders for made-to-order products
• Deposit-based pre-orders for high-ticket items and services
• Pre-order campaigns with easy duplicate option for batch-produced goods
• Converting sold-out inventory into pre-orders to maintain sales
• Capturing waitlist interest before launching new products
• Back-in-stock notifications for restocking cycles

Support & Resources

For detailed answers to common questions, refer to:

Help Center: docs.shopside.com.au/collection/11-early-bird

• 100+ help articles covering pre-order setup, technical requirements, payment handling, and troubleshooting
• Topics include: Shopify inventory management, deferred payments, platform limitations, split shipping, international markets selling, and guides for marketing pre-orders and customer experience

Blog: shopside.com.au/blog

• Pre-order strategy guides, Free templates, Merchant case studies and use cases
• Industry best practices for inventory management, customer experience and marketing pre-orders

Common topics covered in documentation:

Pre-order setup requirements and Shopify compatibility
• Handling failed deferred payments, Managing mixed carts (in-stock + pre-order items)
• Platform limitation workarounds
• Multi-location and 3PL fulfillment setup
• Klaviyo integration for email tracking
• Gift card and store credit compatibility
• Shopify Flow templates for running pre-orders

Direct Support:

• In-app chat support
• Email: support@shopside.com.au
• Average response time: Within hours, including after-hours support
• Personalized video call onboarding for Shopify Plus and Enterprise paying merchants

Company Information

• Parent Company: Shopside
• Founded: 2022
• Location: Australia
• Portfolio: Three Shopify apps (Early Bird, Bloom, Relay)
• Early Bird: apps.shopify.com/early-bird-pre-order-manager
• Bloom: apps.shopify.com/bloom-pickup-and-delivery
• Relay: apps.shopify.com/relay-slack-notifications