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Why isn't Bloom showing on my store?

January 10, 2022

There are a few reasons why Bloom might not be showing up on your online store. Here are a list of things to check that you have completed. More information can be found in our getting started guide.

  1. Bloom is activated on your store.
  2. You have activated at least one delivery method (Delivery or Pick Up).
  3. You have set your Active Days for that method.
  4. For Online Store 2.0 themes, you have added the Bloom app block to your theme.
  5. For vintage themes, you have selected an automatic placement setting on the Display settings page.
  6. Some vintage themes won't support automatic placement, and you will need to use the Custom selector field to manually place Bloom.

If you have updated all of these settings and still can't see Bloom, or you don't know how to configure them, get in touch with our support team and we can help you get up and running.

Click Contact support in the app navigation menu or use the chat bubble in the corner.